Overall crime has declined more than 30% over the past three years. Reducing juvenile crime remains a priority.

Police staffing has reached an all-time high of 210 officers, with starting officer pay increased to $56,000.

Equipped officers with body cameras and expanded technology to help solve crimes, recover stolen vehicles, and locate suspects.

Added emergency medical services and paramedic training within the Fire Department while investing in replacement fire trucks and equipment.

Reduced outstanding city debt by approximately $20 million, from roughly $82 million in 2019 to $62 million.

Lowered the city property tax rate from $1.96 to approximately $1.61 per $100 of assessed value.

Replaced outdated financial systems with modern tools for budgeting, purchasing, and tracking expenses.

Opened public access to department budgets and vendor payments through an online finance portal.

Launched an online finance portal with weekly updates and no login required, allowing anyone to review department budgets, vendor payments, and download spending data.

Created an internal auditor position in 2020 to strengthen independent review and oversight of city operations.

Added online portals for public records requests and ethics complaints, making it easier to request information and raise concerns.

Launched a 311 call center and app, giving residents a direct way to report potholes, missed pickups, and other non-emergency concerns.

Replaced outdated financial, payroll, and HR systems to reduce manual work and improve how departments manage daily operations.

Moved permitting online and introduced electronic signatures to cut paperwork and simplify routine transactions.

Replaced paper, phone, and email work orders with a shared system that helps departments assign jobs, track progress, and coordinate crews.

Added fleet tracking to monitor fuel use, reduce unnecessary idling, and better plan vehicle maintenance.

Opened Jackson’s new Senior Center in November 2025, giving older residents a dedicated place to gather.

Created a welcoming space for residents age 60 and older to stay active, build friendships, and participate in community life.

Invested in a permanent home for senior activities, recognizing the residents who helped build Jackson deserve continued investment and support.

Opened the Greater Jackson Financial Empowerment Center in 2022 with United Way of West Tennessee, offering free, professional financial counseling.

Help residents manage debt, build savings, improve credit, and work toward homeownership.

Served more than 400 clients by October 2025, helping them reduce debt by approximately $957,000 and build more than $285,000 in savings.

Added free legacy planning services to help families protect their assets and prepare for the next generation.

Established Jackson’s first public art district and expanded opportunities to bring art into everyday public spaces.

Launched a public art initiative that delivered 13 installations in its first two years.

Invested in gallery improvements and historic window restoration at the Carnegie Center.

Continued supporting local performances, arts education, and youth programs at The Ned.

Added playground equipment at Stella Duncan Park, Wallace Road Park, Muse Park, Centennial Park, Malesus Park, Conger Park and the T.R. White Sportsplex.

Expanded pickleball opportunities with additional courts at Conger Park.

Improved recreation facilities, including the gym floor at T.R. White and game room equipment at Westwood Community Center.

Began gathering resident input for the proposed redesign of Muse Park.

Created a Vacant Property Review Commission to help address neglected properties and support redevelopment.

Developed free, pre-approved backyard cottage plans to give property owners another housing option. Accessory Dwelling Units – by right.

Developed free, pre-approved housing plans for single-family houses and duplexes.

Expanded eligibility for the small home repair program citywide in 2025, helping qualifying homeowners preserve their homes.

Eliminated Parking Minimums.

Improved and reformed zoning laws.

The first city in Tennessee to adopt the single stairway reform.

Committed $10.5 million to the street resurfacing program, with an additional $500,000 for asphalt used by our in-house paving crew.

Established Jackson’s first in-house paving crew in more than 30 years, adding capacity to tackle overdue street work.

Advanced the Airways Boulevard improvement project, with the first phase scheduled to begin construction in spring 2027.

Advanced sidewalk projects along North Parkway and planning for North Highland to improve connections and pedestrian safety.

Opened the new Jackson Animal Care Center in November 2025, replacing the aging facility.

Doubled shelter capacity, giving staff more room to care for animals awaiting homes.

Supported community spay and neuter assistance through PetsRock Fest, which raised nearly $10,000 in 2025.

Launched the Mayor’s Youth Council in 2020 to give young people a direct voice in their city’s future.

Bring together students from public schools, private schools, and homeschool programs.

Provide hands-on opportunities to learn how local government works, recommend improvements, and participate in community projects.

Give students regular access to the mayor and city leaders while helping them develop leadership skills.

Created a dedicated Neighborhood Services Department to work directly with residents on the needs of their neighborhoods.

Served more than 60 homes since 2022, completing over 340 repairs and adding more than 75 new features.

Focused much of that work on older homeowners, many of them women living alone, helping them remain in their homes.

Connected residents with neighborhood improvement grants, cleanup resources, and a mobile tool shed.

Worked with regional and state partners to support major investments that expand Jackson’s economy and employment opportunities.

Worked with Jackson State Community College, the Chamber of Commerce, and the State of Tennessee to bring a regional workforce-training center to Jackson, connecting residents with career training and helping employers build a skilled workforce.

Welcomed Dixie’s $425 million manufacturing investment.

Supported Toyota’s announced $497 million investment and Bobrick’s $17 million expansion.

Welcomed Prysmian’s $100 million expansion, which broke ground in October 2026 and is expected to create 100 jobs.